We analyze your system along a number of dimensions, including search, metadata configuration with different scenarios, and KPI analysis.
We analyze the different roles (PO, PM, Documentalist, adoption manager, etc.) of the DAM team and the processes associated with content supply and distribution.
We study in detail the mapping of metadata, the analysis of KPIs in terms of search, the configuration of lists and search filters, as well as your copyright and image rights management procedures (fields, alerts, automation mechanisms, etc.). Our documentalists provide a full report on content enrichment.
Through user interviews, we study the customer journey and the overall user experience of the system.We review use cases, potentially revise them, and plan for system reconfiguration.
We test the system with different types of media, including preview generation and the capability to deliver derivatives.
We assess various scenarios with multiple imports in both the back-office and front-office environments.
Following this analysis, we produce a document with a series of recommendations, ranging from governance to configuration and, if necessary, the launch of an RFP (Request for Proposal).
Better quality product data & customer experiences will help you generate more predictable revenue.
Reducing the manual overhead of managing product information reduces your operating costs.
Your customers are demanding accurate and complete product information.
If your business is growing across geographies, markets or categories, we help do it efficiently.